FAQs
At Pilgrim’s Foodservice, providing you with an exceptional experience is our goal—every time. If we have fallen short of exceptional, please let us know by reaching out to our Consumer Care team at 1-877-328-2838 any time between 7:00am and 4:00pm MST or send us an email consumerrelations@pilgrims.com.
Yes. Pilgrim’s® recognizes our ethical obligation to the health and humane care of our chickens—and we take that responsibility very seriously. From breeding, to hatching, to processing, our policy is straightforward—zero tolerance for any deliberate abuse or mistreatment of our chickens.
Our chickens are not raised in cages. They are free to move about in modern, climate-controlled barns, known as “growout houses,” with strict bio-security plans. This reduces the threat of stress or exposure to the elements and environmental dangers such as avian influenza.